Delivery & payment policy
Last updated: 4 November 2026
Where we deliver
We deliver only within Surat: Surat City. Delivery areas can change; the pincode check on registration, product and checkout pages always shows the current status. If your pincode is outside our delivery area, no order is placed and nothing is charged - leave your details and our sales team will contact you.
Delivery charges
Delivery is free at your doorstep in our delivery areas. The minimum order value is ₹1,000. There is no minimum quantity - you can order from one piece.
Delivery time
Orders are packed after payment is confirmed and delivered by our own delivery team, usually within 1-2 working days. We may call the mobile number on your order before delivery - please keep it reachable and make sure someone is available at the shop address to receive the goods.
Payment - all orders are prepaid
- All wholesale orders are prepaid. We do not offer Cash on Delivery or credit.
- You pay online by UPI, debit / credit card or netbanking on our payment partner's secure page. The order is confirmed only after the payment succeeds.
- If payment is not completed within a few hours, the unpaid order is cancelled automatically. If money was debited but the order failed, it is refunded to the same source.
GST invoice
A GST tax invoice is issued to your registered business (name and GSTIN as given at registration). Please make sure your GSTIN is correct before ordering.
Receiving your order - check before the delivery person leaves
Please check the quantity and condition of the goods immediately, in front of the delivery person. After delivery, once the delivery person has left, no damage, shortage, return, replacement or refund is accepted. You can cancel an order only within 60 minutes of placing it. See the cancellation & no-return policy.
Contact
- Email: EVONKART9@GMAIL.COM
- Phone: 9712212255
- WhatsApp: Chat with us